Privacy Policy

Last Updated: May 2026

Who We Are

Our website address is: https://convodigital.com

Convo Digital is a digital marketing and B2B lead generation agency providing services including lead generation, email marketing, market research, customer research, sales support, and related consulting services.

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on our website, we collect the information shown in the comments form, along with the visitor's IP address and browser user agent string to assist with spam detection.

An anonymized string (hash) generated from your email address may be provided to the Gravatar service. You can review their privacy policy at: https://automattic.com/privacy/

After approval, your profile picture may become publicly visible alongside your comment.

Media

If you upload images to our website, we recommend avoiding images that contain embedded location data (EXIF GPS). Visitors may download and extract location information from uploaded images.

Contact Forms

When you submit information through our contact forms, we may collect:

• Name
• Email Address
• Phone Number
• Company Name
• Website URL
• Project Details
• Service Requirements
• Any information you voluntarily provide

We use this information to:

• Respond to inquiries
• Provide quotations
• Deliver services
• Manage projects
• Provide customer support
• Maintain business records

Newsletter & Marketing Communications

If you subscribe to our newsletter or marketing communications, we may collect:

• Name
• Email Address
• Company Information
• Marketing Preferences

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

Lead Generation Services

As part of our B2B lead generation and research services, we may process publicly available business information including:

• Professional Names
• Job Titles
• Business Email Addresses
• Company Information
• Public Business Contact Details
• LinkedIn Profile Information

Such information is collected and processed solely for legitimate business purposes and in accordance with applicable laws.

Cookies

We use cookies and similar technologies to improve website functionality and user experience.

Comment Cookies

If you leave a comment, you may choose to save your name, email address, and website in cookies. These cookies remain active for one year.

Login Cookies

Login-related cookies help remember your login details and display preferences.

Analytics Cookies

Analytics cookies help us understand website usage and improve website performance.

You may disable cookies through your browser settings; however, some website features may not function correctly.

Embedded Content From Other Websites

Articles on this website may include embedded content such as videos, images, social media posts, and articles.

Embedded content behaves exactly as if you visited the originating website directly.

These third-party websites may:

• Collect personal data
• Use cookies
• Track interactions
• Monitor engagement

Analytics

We may use website analytics services including:

• Google Analytics
• Google Search Console
• Microsoft Clarity
• Other analytics and reporting tools

Analytics data may include browser information, IP address, device information, geographic location, pages visited, and user interactions.

Who We Share Your Data With

We may share information with trusted service providers necessary to operate our business, including:

• Website Hosting Providers
• Email Marketing Platforms
• CRM Systems
• Analytics Providers
• Payment Processors
• Customer Support Software

We do not sell personal information to third parties.

How Long We Retain Your Data

Comments and their metadata may be retained indefinitely.

Contact form submissions and client communications may be retained for operational, legal, accounting, and customer support purposes.

User account information remains stored until deleted by the user or website administrator.

What Rights You Have Over Your Data

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability

To exercise these rights, please contact us using the details provided below.

Where We Send Your Data

Visitor comments may be checked through automated spam detection services.

Your information may be processed by service providers located in various countries where necessary to provide our services.

How We Protect Your Data

We implement reasonable security measures designed to protect personal information, including:

• SSL Encryption
• Secure Hosting Infrastructure
• Access Controls
• Password Protection
• Software Updates
• Security Monitoring

While we strive to protect your information, no method of transmission over the internet is completely secure.

What Data Breach Procedures We Have In Place

In the event of a data breach, we may:

• Investigate the incident
• Contain potential risks
• Notify affected users when required
• Notify regulatory authorities when legally required
• Implement corrective security measures

What Third Parties We Receive Data From

We may receive information from:

• Marketing Platforms
• CRM Providers
• Referral Partners
• Public Business Databases
• Analytics Providers
• Social Media Platforms

Automated Decision-Making & Profiling

We do not engage in automated decision-making that produces legal or similarly significant effects on individuals.

We may use analytics and segmentation tools to improve service delivery and marketing effectiveness.

Industry Regulatory Compliance

Convo Digital aims to comply with applicable privacy and data protection laws, including:

• UK GDPR
• EU GDPR
• CAN-SPAM Act
• PECR
• CCPA / CPRA
• Other applicable privacy regulations

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date.

Continued use of our website constitutes acceptance of any updated Privacy Policy.

Contact Information